Our commitment is to deliver your orders with the utmost efficiency. Upon placing an order, you’ll promptly receive an email confirming the details. From there, expediting your order becomes our top priority.
Order Processing Time
All orders are processed within 24 hours (provided it is a business day). During seasonal times such as Eid and Sales, order processing can take a bit longer. We appreciate your patience while we prepare your order.
Shipping Time
We ship from our warehouses located in Lahore. Once your order has been processed, we will dispatch it promptly. However, we will let you know if an item is out of stock and the soonest it can be dispatched.
- Lahore deliveries: 2–3 business days
- Major cities: 2–4 business days
- Other areas: 2–6 business days
Shipping Cost
All orders within Pakistan are subject to a flat shipping rate of PKR 250.
Orders exceeding PKR 5000 qualify for free shipping.
Courier Service
For the nationwide best delivery service, we partner with top couriers to ensure fast and safe delivery of your order.
Order Tracking
For tracking your order, simply contact us through email at support@noorre.co.uk. Once you reach out to us, we will swiftly provide you with a tracking number. With this Tracking ID, you can easily monitor your order’s progress by visiting the courier service’s website.
If your order does not arrive by the estimated due date, please wait 48 hours before contacting us. Make sure you have your order number (provided via email when you placed your order) when you contact us.
We will do our best to locate the package and extend your timeframe for refunds and exchanges. Should your order arrive damaged, please take photos and send them to us at support@noorre.co.uk.
Should your order be identified as lost with the shipping carrier, we will ship a new order out immediately and offer a gift card for future purchases as an apology for the inconvenience.
Please note that your parcel will only be delivered to the shipping address provided at checkout and not to any alternative address.